Welcome to M&S Self Caterting apartment
Booking and Deposit Requirements
For the purposes of confirming an advanced booking, a 50% deposit is required 48 hours after making the booking.
Proof of deposit is to be faxed to +27 (021) 691 3189
Rates
Out of Season: R450.00 for the unit per day.
Peak Season: R550.00 for the unit per day.
Rates are subject to change without prior notice.
Methods of Payment
Balance of payment is to be made no later than day of arrival in cash or deposit in aforementioned bank account (proof of deposit to be submitted at time of arrival)
Cancellation Policy
Cancellation on day of arrival or during stay will result in full amount being forfeited.
Cancellation less than 14 days prior to arrival – 50% of the full amount due will be forfeited. Cancellation from 14 – 28 days prior to arrival – 25% of the full amount due will be forfeited.
Refunds and waiver of cancellation policies are at the discretion of management and based on the ability to re-let rooms.
Commencement and Termination
Check in time on day of arrival – 14h00 to 20h00 Departure time on day of departure – 06h00 to 11h00
Check in or departure times outside of above parameters will be considered if at least 1 week prior arranged.
Should departure times not be before 11h00 (without prior arrangement), management has the right to charge for a full day.
Should check in time not be before 20h00 on day of arrival (without prior arrangement), management have the right to cancel the booking without liability or penalty to the guest. Guest will be liable for any damages to the apartment or its contents.
Management reserves the right to cancel a booking when no payment has been received within stipulated times, or when guests act offensively and is in danger to other guests etc.
The guest is advised to take out personal insurance of their luggage and personal property. Management will not be held responsible for any costs & / or losses suffered by the guest, his / her dependants or travelling companions.